SmartSensor 105
16.0 Support. The RVSD manufacturer shall provide both
training and technical support services.
16.1 Training. The manufacturer-provided training shall
be sucient to fully train installers and operators in the
installation, conguration, and use of the RVSD to ensure
accurate RVSD performance.
The manufacturer-provided training shall consist of
comprehensive classroom labs and hands-on, in-the-eld,
installation and conguration training.
Classroom lab training shall involve presentations outlin-
ing and dening the RVSD, its functions, and the proce-
dures for proper operation. These presentations shall be
followed by hands-on labs in which trainees shall practice
using the equipment to calibrate and congure a virtual
RVSD. To facilitate the classroom presentation and hands-
on labs, the manufacturer-provided training shall include
the following items:
● Knowledgeable trainer or trainers thoroughly familiar
with the RVSD and its processes.
● Presentation materials, including visual aids, printed
manuals and other handout materials for each student.
● Computer files, including video and raw data, to facili-
tate the virtual configuration of the RVSD.
● Laptop computers with the necessary software and all
necessary cables, connectors, etc.
● All other equipment necessary to facilitate the virtual
configuration of the RVSD.
Field training shall provide each trainee with the hands-
on opportunity to install and congure the RVSD at road-
side. Training shall be such that each trainee will mount
and align the RVSD correctly.
16.2 Technical Assistance. Manufacturer-provided tech-
nical support shall be available according to contractual
agreements, and a technical representative shall be avail-
able to assist with the physical installation, alignment,
and auto-conguration of each supplied RVSD. Techni-
cal support shall be provided thereafter to assist with
troubleshooting, maintenance, or replacement of RVSDs
should such services be required.
17.0 Documentation. RVSD documentation shall include a
comprehensive user guide as well as an installer quick-refer-
ence guide and a user quick-reference guide.
The RVSD manufacturer shall supply the following documen-
tation and test results at the time of the bid submial:
● Volume accuracy data, including performance analyses for:
◦ Free-flowing traffic
◦ Traffic with a lane roughly 8 ft. (2.4 m) beyond a 4-ft.
(1.2 m) concrete barrier
◦ 9-ft. (2.7 m) and 190-ft. (57.9 m) lateral offset (simultane-
ous)
● Speed accuracy test data for both per-vehicle and average
speed
● Occupancy accuracy test data
● Vehicle classification test data
● Auto-configuration documentation
● FCC CFR 47 certification
● NEMA 250 Standard for Type 4X Enclosure third-party test
data
● NEMA TS2-1998 Standard third-party test data
18.0 Warranty. The RVSD shall be warranted free from mate-
rial and workmanship defects for a period of 2 years from date
of shipment.
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